CONSULTING

Transform Your Guests’ Lives Through Authentic Wellness Experiences

Consulting services use WITT's comprehensive wellness criteria for new build properties, renovation projects and existing hotels to consistently and effectively meet the demand of wellness-focus travelers.

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Who We Are

WITT is the leading wellness brand that sets a foundation for wellness services, products, amenities and practices in the hospitality industry. Customization guarantees an alignment with the evolving preferences of travelers seeking wellness.

Our nine-step consultation process, from the initial assessment to the prestigious WITT Certified seal, ensures a seamless journey toward achieving wellness excellence.

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What We Do

WITT wellness consulting services assist developers, owners, management companies, brands, architects and designers to deliver an authentic wellness experience to wellness-focus travelers and successfully stay abreast of ever-evolving demand.

Consulting services are based on the WITT wellness standards. After understanding the hotel’s unique needs and obtaining the necessary information, WITT begins the consultation process which is embedded into every phase of your project. Our consulting services are adaptable because they can commence at any phase from conceptualization to completion.

For new build and renovation projects, it is highly recommended to begin consultation prior to the official start of the project. This ensures no steps are missed for your property to successfully meet the wellness standards and seamlessly earn WITT Certified status. Our team offers follow-up services to help your property finalize implementation of any outstanding services, practices and programs.

How It Works

Our nine-step process, from the initial assessment to the prestigious WITT Certified seal, ensures a seamless journey toward achieving wellness excellence at its core. After understanding the unique requirements of the property and gathering essential data, we initiate a comprehensive and customized consultation process integrated into every stage of the project development. Our consulting services are adaptable, commencing at any phase from conceptualization to project completion.  Whether initiating new properties or renovations, an early engagement is recommended to ensure a seamless alignment with the Wellness Standards by WITT and guaranteeing a successful path to becoming WITT Certified.

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CONSULTATION

Our Nine-Step Consultation process

These are the steps we follow to help a property meet certification requirements

1. Assessment and Discovery

During the assessment and discovery process, the WITT team gains overall understanding of your vision and then makes recommendations based on five key criteria: healthy eating, holistic healing, nature, movement and sustainability. The process of the WITT Wellness Standards implementation meets the unique needs of your project and is recommended to begin the assessment and discovery phase during your hotel’s feasibility study.

Agenda for the assessment and discovery meeting:

  1. Brief introduction to the Wellness Brand Standards
  2. Explanation of consultation processes during the complete project
  3. Introduction to WITT purpose driven mission: social and environmental impact
  4. Understanding client’s project
  5. Preliminary questions for the client
  6. Recommendations based on the project data, needs and unique nuances in order to understand the necessary steps to meet the Wellness Brand Standard requirements

2. Wellness Consulting Proposal

A proposal is prepared based on the initial assessment and discovery consultation and will include analyzed data of the hotel’s unique needs and vision. The proposal presents the appropriate steps for implementation of the WITT Wellness Standards level that meets the hotel’s vision and goals. The team presents a schedule for each phase of the construction project starting from the conceptual phase through post-opening. Included are ongoing support after opening and ensuring the WITT Wellness Standards requirements are implemented properly.

3. Wellness Brand Standards Development

The development of the Wellness Brand Standards begins during the conceptual phase of the project. Every property type, location, climate, needs and challenges are unique. Therefore, the WITT Wellness Standards might require exceptions. Exceptions to the brand standards are identified and established during this phase. The WITT team helps a client, architect and design team develop the wellness brand vision for the property. We ensure the inside and outside amenities, structural requirements for treatment services and products, land related structures, sustainability, practice and program criteria are identified and accounted for in order to meet the requirements of in order to meet the certification requirements.

4. Strategic Wellness Brand Standards Planning

The strategic planning of the WITT Wellness Standards begins during the schematic  phase of the project. The WITT team performs an in-depth analysis of the overall project and recommends customized brand standards specifications for all five key criteria (healthy eating, holistic healing, nature, movement and local impact) which are to be reflected in the schematic design documents. The Strategic Brand Standards Planning is the beginning stage of implementing details with main focus on amenities, structural components and foundation.

5. Wellness Brand Standards Design Development

The design development of the WITT Wellness Standards begins during the interior and technical design development phase of the project. The WITT team consults the design team on developing a well-equipped customized sustainable design for amenities, public spaces and rooms that promote and enhance well-being at every touch point of guests' experience.

6. Wellness Brand Standards Implementation

During the brand standards implementation phase, a customized brand standards specification report, exceptions, requirements and outstanding criteria are documented and prepared for the property’s use prior to the construction phase. The WITT team assists with consultation virtual calls and performs on-site visits during the construction phase to ensure the WITT Wellness Standards requirements are being implemented.

7. Operational Services, Programs and Practices Implementation

The WITT team assists the property’s management to ensure that holistic services and treatments, sustainable programs and practices are implemented for the highest level of wellness experience and meet the WITT Wellness Standards requirements. WITT works closely with the operational team to recommend an appropriate menu, advise on qualifications for treatment professionals and consult on sustainability aspects that were not addressed during the previous phases of the project. The WITT team assists the property to finalize the Wellness Brand Standards requirements for the opening phase of the project.

8. Ongoing Support and Certification Requirements Verification

The WITT team consults and assists the property on a continual basis to ensure that design components, products, services, practices and programs are fully implemented and comply with the Wellness Brand Standards. The implementation and approvals of all required specifications are typically given a period of one year to be completed.

Services include:

  1. Continual follow up: Help properties finalize any services, practices or programs; help maintain and improve the level of Wellness Brand Standards
  2. Co-Pilot: Ensures the design of the wellness component stays on track to enable certification at the end of the development
  3. Support: The WITT team will ensure that the design is compliant for the certification of the development
  4. Preliminary questions for the client

9. WITT Certified Seal

A final evaluation of the property is conducted on-site to ensure that all criteria is met and then WITT Certified seal is awarded.

Inquire about our consulting services.